Privacy Policy

Effective Date: October 1, 2024

This Privacy Policy outlines how MEDIVA ("we," "us," or "our") collects, uses, discloses, and protects your personal information when you visit our website and use our services. By accessing or using the MEDIVA website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect various types of information, including:

1.1 Personal Information

Name
Email address
Phone number
Payment information (processed securely)
Any other information you voluntarily provide when creating an account or using our Services.

1.2 Usage Data

Information about how you access and use our website, including IP address, browser type, pages visited, and time spent on the website.

1.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. You can manage your cookie preferences through your browser settings.

2. How We Use Your Information

We use the information we collect for the following purposes:

To provide, maintain, and improve our Services.
To process your payments and manage your account.
To communicate with you, including sending service-related announcements and promotional messages (you can opt-out of promotional communications).
To analyze usage trends and improve the functionality of our website.

3. Disclosure of Your Information

We may share your information in the following circumstances:

With Healthcare Providers: To facilitate the consultation services you request.
Service Providers: We may employ third-party companies and individuals to facilitate our Services, process payments, or provide customer support.
Legal Compliance: We may disclose your information if required to do so by law or in response to valid requests by public authorities.

4. Data Security

We take the security of your personal information seriously and implement reasonable administrative, technical, and physical safeguards to protect it. However, no method of transmission over the internet or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security.

5. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

The right to access your personal information.
The right to request correction of inaccurate or incomplete information.
The right to request deletion of your personal information.
The right to object to or restrict the processing of your personal information.

To exercise any of these rights, please contact us using the information provided below.

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

7. Children's Privacy

Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child, we will take steps to delete such information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website with a new effective date. Your continued use of the website after any modifications signifies your acceptance of the updated Privacy Policy.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: support@medivahealth.com

By using the MEDIVA website, you acknowledge that you have read, understood, and agreed to this Privacy Policy.